At Surplus Warehouse, we strive to be your deep discount home improvement authority. With us, you don’t have to wait for a sale to start your project, we have the Guaranteed Lowest Price* so you can start whenever you want to. If you have questions our knowledgeable partners at each location are willing to help, and be sure to come back often to check on new products we have in-stock or sign up for our Deal-E-Lerts to get updates on new items, handy D.I.Y. tips & sales events.
- Own rental property? We can save you even more! Landlord Program Members get a 3% DISCOUNT†. Full details click here. Our Guaranteed Lowest Prices can’t be beat! †Discount does not apply to Exceptional Value Items, certain limitations apply.
- Apply for the Surplus Warehouse Credit Card. If you’re planning a large purchase, you can now take advantage of our Special Financing** on purchases of $500 or more. It’s a benefit that you can take advantage of any time.**See details here.
Once you select a store near you, the on-line catalog will show what that location has in stock, as well as links to helpful articles about our products.
We offer a 10% discount to military personnel and their immediate families. To download the military discount policy CLICK HERE.
We Accept Checks
If you have a valid driver’s license, make your check out to us from your account. Must be drawn on a U.S.A. based bank. Subject to Certegy approval.
Our Return Policy
Refunds require the original sales receipt & are given within 90 days of purchase of merchandise. If return exceeds $200, we’ll send you a check from our corporate office. No refunds or exchanges allowed for damaged, clearance items or cut goods. (i.e. carpet, vinyl, etc.)
Spend Less Express Items
Aside from what we have in stock, there is an extended assortment of merchandise available to you via our Spend Less Express Program (SLE). All SLE orders require payment in full at the time of the order.
Out of Box Returns
Items returned without original packaging will be subject to a 20% reduction in refund amount. Items must be in otherwise good condition. The original sales receipt is required.
We will be happy to help load something into your vehicle! Please fill out our load release form.
Tying Down Merchandise?
We have twine available if you need it to secure your merchandise to your vehicle. Store personnel can not tie anything to your vehicle.
Guaranteed Lowest Price
It is our desire to be the lowest priced building material supplier in town. Should you find an identical stock item at our competitor that is lower in price, simply bring in a copy of their advertisement or a quotation on their letterhead and we will meet their price less 10% at the time you make your purchase from our store. The total 10% discount not to exceed $500. We reserve the right to limit quantities. We can’t match prices against store liquidations, internet sites, charitable or non-profit organizations, etc.
Tax Exempt Customers:
ALL Sales Tax Exempt Customers:
• Must be approved by our corporate office*
• Must pay sales tax prior to corporate approval.
• Must provide current & properly completed exemption documentation as required by state law.
• Who are charged sales tax may apply for refund of sales tax as provided by the state government.
* Process may require up to 10 business days.
Your privacy is important to us. The purpose of this Privacy Statement (“Statement”) is to help you understand how E.C. Barton & Company, its subsidiaries, divisions and affiliates (collectively, the “Company,” “we”, “us” or “our”) collects, uses and discloses information it collects from customers and visitors. We collect certain information in order to improve your shopping experience and to provide you with information about our products and services.
As such, this Statement applies to many interactions we may have with our customers and visitors including, but not limited to, our websites, mobile and social media applications, surveys, contests, sweepstakes, online advertisements, and phone, email, and other electronic or written communications. In some cases, we may provide additional details about privacy practices that are related to a particular location or event.
Additionally, we may periodically update this Statement without prior notice. The Statement will list the date it was last updated.
This Statement does not apply to any (i) third-party websites that may be linked to or accessible from our websites or that are operated by unaffiliated parties, even though the website may contain a reference to the Company or (ii) credit related products, such as Company branded credit cards issued by banks, as such products are covered by the issuing banks’ privacy notices appearing on the credit applications you may receive.
Information We Collect:
We may collect certain information that identifies you or is otherwise associated with you. This includes information you provide to us, information we collect automatically, and information we may receive from third parties, if any. As noted above, this information is gathered to improve your customer experience and to provide you with information about our products and services.
We may collect contact and demographic information including, but not limited to, the names, addresses, email addresses, and phone numbers of our customers and visitors, along with their nearest store location and products of interest.
We may collect payment and returns information from our customers, including credit card numbers or gift card information, or information concerning purchases, returns, exchanges, warranties and/or rebates.
Also, for visitors who are applying for a job with the Company, we may collect certain information relating to their job applications such as employment status and history, educational background, résumé, references, criminal background, and authorization to work legally in the United States.
During your visits to our websites, we may collect certain information automatically using certain tools such as browser or flash cookies or web beacons. Information gathered using these tools may include what pages you visit while using our websites, as well as what sites you’ve visited immediately before or after visiting our page.
The foregoing information may be collected from you directly, such as when you register for a survey, purchase a product, provide a product review, participate in a sweepstakes or contest, or return a product. Other information may be collected passively using tools like browser cookies or web beacons. We may also receive information from third parties, such as when we receive information from an affiliate of the Company.
How Your Information is Used:
We use the information we gather to enhance your shopping experience and improve the products and services we offer. This may include using the information to communicate with you, process transactions, conduct contests, surveys and sweepstakes, process job applications, operate and improve our business and system administration, perform internal analytics or conduct market research.
The information we gather is stored in a secure manner. We use physical, technical and administrative safeguards designed to protect your information against accidental or unlawful destruction, loss, or disclosure. Despite these safeguards we cannot guarantee that the use of our systems, websites or applications will be completely safe and secure. The internet and information systems are inherently insecure and we encourage you to use caution when using them. We will retain information we collect so long as we feel it is needed or useful to improve our products, services, and practices, or to comply with any applicable legal obligations.
How Your Information is Shared:
We do not sell, trade or otherwise transfer your information to unaffiliated third parties without your consent except as may be described below:
- We may disclose your information to companies with which we have contracted to provide certain support or perform certain services on our behalf, such as consulting, communications, marketing, data management, and/or analytics to the extent the same is needed by the companies to perform their functions. Generally, these companies are barred from using such information for any other purpose.
- We may disclose your information to one of our affiliates, subsidiaries, divisions or other business partners who provides a product or service in partnership with us.
- We may disclose your information to protect the Company, such as if we suspect fraud.
- We may disclose information to a third party at your request.
- We reserve the right to disclose your information pursuant to a sell or transfer of Company business assets.
- Finally, where permitted or required by law, the Company will provide information to third parties without your consent to comply with court order(s), or other legal or regulatory requirement(s).
Managing Your Privacy Preferences:
Where applicable, to manage your preferences regarding how we communicate with you or to make a reasonable request, please use the contact us form on our sites or use the contact information provided below. Please allow us adequate time to process your request(s). Even if you’ve opted not to receive further communications, we may still contact you for other purposes, such as notifying you that a product you’ve purchased has been sent.
The Company does not knowingly collect personally identifying information from children under the age of 13. If a parent or legal guardian of a child under the age of 13 learns that a child has provided us with personally identifying information, please contact us so that the information can be deleted.
Subject to limitations contained in California Civil Code §1793.83, if you live in California and have an established business relationship with the Company, you may request that we provide you with (i) a list of certain categories of personal information that we have disclosed to certain third parties for their direct marketing purposes during the immediately preceding calendar year and (ii) the identity of certain third parties that received personal information from us for their direct marketing purposes during that calendar year. To request this information, please contact us at the below address:
Our websites may contain links to third party websites. By clicking these links, you will be taken to websites that are not under our control. As mentioned above, this Statement does not apply to third party websites and you are encouraged to view and understand the privacy policies applicable to those websites.
Use of the Sites:
Products and Accuracy of Information:
The Company reserves the right to alter, update, or otherwise change information, including but not limited to, descriptions, pricing, and specifications of the products and services described and/or depicted on the Sites without notice to you. The Company makes reasonable efforts to accurately display the products and services. However, the Company does not guarantee that information will be accurately displayed, complete, or current. Information relating to products found on the Sites may differ from information available at Company store locations.
Digital Millennium Copyright Act (“DMCA”):
The Company attempts to respect intellectual property rights. If you believe any materials on the Sites infringes your copyright(s), you may contact us to request the removal of such material. To make a request, please send written notice to the Company’s Copyright Agent at the address provided. Your notice must include: (a) an electronic or physical signature of a person authorized to act on behalf of the owner of the copyright interest that you claim is being infringed; (b) a description of the copyrighted work that you claim is being infringed, along with the URL or other specific location on the Sites where such work is located; (c) a statement by you that you have a good faith belief that the use of the copyrighted work that you claim is being infringed is not authorized by the copyright owner, its agent, or the law; (d) a statement by you, made under penalty of perjury, that the information contained in your notice is accurate and that you are the owner of the copyrighted work or are authorized to act on the copy right owner’s behalf; and (e) your contact information, including address, telephone number and email address.
Any content or materials you submit to the Company, via the Sites or by other means, shall be considered non-confidential and non-proprietary. You hereby agree to grant to the Company an unlimited, free and perpetual license in such content and materials and the Company may use such content or materials for any purpose whatsoever. You, and not the Company, shall be responsible for the content and/or materials you submit. The Company shall have no liability for or related to such content or materials whatever. Notwithstanding the foregoing, any personally identifying information shall be governed by the Privacy Statement.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:
THE SITES AND MATERIAL PROVIDED THEREON ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS SUBSIDIARIES, DIVISIONS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, ATTORNEYS, AGENTS, AND REPRESENTATIVES DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. NEITHER THE COMPANY NOR ITS SUBSIDIARIES, DIVISIONS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, ATTORNEYS, AGENTS, AND/OR REPRESENTATIVES WARRANT THAT YOUR USE OF THE SITES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; BE UNINTERRUPTED, ACCURATE, OR SECURE; FREE FROM VIRUSES, BUGS, OR OTHER ITEMS OF A HARMFUL NATURE OR THAT THE SAME WILL BE CORRECTED. APPLICABLE LAW MAY NOT PERMIT THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES SO THE FOREGOING MAY NOT APPLY TO YOU.
YOUR USE OF THE SITES IS AT YOUR OWN RISK. IN NO EVENT SHALL THE COMPANY, ITS SUBSIDIARIES, DIVISIONS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, ATTORNEYS, AGENTS, AND/OR REPRESENTATIVES BE LIABILE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUR OF OR IN ANY WAY CONNECTED TO OR WITH THE USE OR THE INABILITY TO USE THE SITES OR THE MATERIALS CONTAINED THEREON, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, AND EVEN IF THE COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. FURTHER, THE COMPANY SHALL HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY DAMAGE INCURRED OR SUSTAINED BY YOUR COMPUTER, HARDWARE, DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH THE USE OF THE SITES AND YOU HEREBY ASSUME ANY COSTS ASSOCIATED WITH THE SERVICE, REPAIR AND/OR REPLACEMENT THEREOF. APPLICABLE LAW MAY NOT PERMIT THE LIMITATION OF DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, AND/OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING MAY NOT APPLY TO YOU.
You agree to defend, indemnify and hold harmless the Company, its subsidiaries, divisions, affiliates, officers, directors, employees, attorneys, agents, and/or representatives from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorney’s fees and costs, arising out of or in any way connected with your access to or use of the Sites.
Governing Law and Venue:
The Company has endeavored to comply with all legal requirements known to it in creating and maintaining the Sites, but makes no representation materials on the Sites are appropriate or available for use in any particular jurisdiction. Use of the Sites is unauthorized in any jurisdiction where all or any portion of the Sites may violate any legal requirements and you agree not to access the Sites in any such jurisdiction.
The Sites may contain links to third party websites. By clicking these links, you will be taken to websites that are not under our control. These links are provided for your reference only and the inclusion of such links does not imply an endorsement, sponsorship, or association with the third party owner or operator of the websites or the material contained thereon.
The posting or transmission of any profane, obscene, unlawful, or otherwise inappropriate material is prohibited. If the Company determines that you have violated or are reasonably likely to violate such prohibition then the Company may, in addition to all other remedies available to it at law or in equity, take such measures as the Company, in its sole discretion, deems necessary or appropriate to remove the offending materials or otherwise cure the violation. Where permitted or required by law, the Company will provide information regarding such posts, including the identities of parties posting such materials, to comply with court order(s), or other legal or regulatory requirement(s).
The Company may make jobs available through the Sites. The Company is an equal opportunity employer and provides equal employment opportunities to qualified applicants without regard to race, color, religion, sex, national origin, age, veteran status or disability.
You or the Company may suspend or terminate your use of the Sites at any time, and for any or no reason.
If you have additional questions, you may contact us via the “Contact Us” portals located on the Company’s websites, or, you can reach us by using the following contact information:
E.C. Barton & Co., P.O. Box 16360, Jonesboro, AR 72403-6705
For copyright infringement claims:
E.C. Barton & Co., Attn: Copyright Agent, P.O. Box 16360, Jonesboro, AR 72403-6705
Copyright © 2018 E.C. Barton & Company. All Rights Reserved.
Q: Is all your stuff seconds, closeouts or refurbished products?
A: NO! 98% of everything we sell is first quality merchandise. Some are simply overstocks or last years model purchased directly from the manufacturer.
Q: Do you sell in bulk?
A. YES!. See the store manager if interested in a large quantity.
Q: Are all the products you stock advertised each week?
A: No. We couldn't possibly fit all the great deals in our ads. There are truckloads arriving daily at our stores...We keep updating the web site, so visit often or come on down. It's worth the trip!
Q: Do you deliver.
A: Unfortunately we do not deliver. With the money you save you could probably rent a truck!
Q: Why don't you carry everything the "warehouse" stores do?
A: We search for deals, closeouts, factory surplus and discontinued products so that we can offer you the lowest prices in town. If we can't save you money, we don't sell it!
Q: Do you have a merchandise return policy?
A: Yes... Keep your receipt, Beware you'll need it for the return. Refunds are given within 90 days of purchase with receipt for merchandise that is in sellable condition.
Q: Any jobs available?
A: Yes! You can apply from our careers page or at any of our stores listed on the locations page or e-mail us your resume in confidence. We are an equal opportunity employer, M/F/D/V.
Q: Can I make payments to my Surplus Warehouse Credit Card account online?
A: Yes! You can do so >>here.<<
Q: Can I make payments to my Surplus Warehouse Credit Card account in the store?
A: All payments must go directly to the credit card provider, either via mail or >>ONLINE<<